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Common Problems

I forgot my transaction PIN
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Wed, 7 Jun, 2017 at 3:15 PM
I lost access to my 2FA device
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Wed, 7 Jun, 2017 at 3:45 PM
My weight withdrawal is displayed as "Pending"
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Wed, 7 Jun, 2017 at 3:46 PM
My Bitcoin withdrawal is displayed as Completed but i did not receive it
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Wed, 7 Jun, 2017 at 3:47 PM
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